This procedure changes an existing monitoring question set. Monitoring size and general metric definitions are covered elsewhere. The outcome is a change register and a comparison that does not confuse a larger sample with improved visibility.
1. Preserve the previous configuration
Keep the text and ID of each question, set version, country, language, system and available settings. Record brand-recognition rules, observation cadence and collection-failure handling. Do not overwrite the old wording without history.
| Register field | Value |
|---|---|
| Question ID and version | [identifiers] |
| Previous and new wording | [exact text] |
| Reason | [new offer or correction] |
| Effective date | [date and time zone] |
| Group | [unchanged; new; changed; retired] |
| Setting changes | [market; language; system; classification] |
| Owner | [approver] |
2. Separate the common set
The control set contains unchanged questions observed under comparable conditions. Report new questions separately. When a question changes meaning, start a new series for it rather than treating it as the earlier version.
Even a wording correction may affect the answer; retain its history. No universal question count guarantees stability.
3. Fictional example
Version A has 10 questions. Version B keeps 8 unchanged, retires 2 and adds 4. The new set has 12 questions; the common set has 8.
Compare periods using those 8 questions under consistent conditions. Describe the 4 new questions as an expansion. Do not label the difference between the complete ten-question set and the complete twelve-question set as the effect of a content update. These numbers are illustrative, not client findings.
4. Check units and completeness
If a question is run repeatedly, the number of questions is not the number of answers. Define aggregation and record valid observations separately from failures. Check that both periods use comparable cadence and branded or unbranded groups.
Changes to alias rules, systems or markets can also reduce comparability. Show separate series and explain the limitation. Do not silently recalculate history.
5. Accept the change
Another reviewer should be able to identify additions, retirements, the result for the common set and the configuration in force. Retain the register, available data export and a report note. Do not assume every platform stores previous versions; check the tool you actually use.